Department of Short Courses


The Department of Short Courses is home to various short courses being offered by various schools of the University. It offers executive certificate courses and various short courses including diplomas. It is presently housed in the School of Education and Leadership

  • Professional interest and experience in a course or similar discipline
  • Academic and research interests in the course
  • O’ Level Requirements
  • A’ Level Requirements

All Executive certificate courses are offered for six months on weekends and evenings

Tuition:                USD 330

Application fee:   USD 20

A practical oriented hands on course that provides the methodology and procedures associated with cyber security and forensic analysis.  Students will develop a comprehensive understanding of the fundamentals associated with the software, networking, hardware devices, protocols, and applications required to conduct forensic analysis in a web and digital environment.   Contents cover cyber and computer crime, Computer Forensics, Forensic Tools and Processing of Electronic Evidence, Cyber Tools and Tracking as well analysis registry. This course will incorporate demonstrations and laboratory exercises to reinforce practical applications of course instruction and will require hands on practice. The course dwells on two sections namely the cyber security and the computer forensic. The course uses a more general hands on approach were focus on the practical applications are supported by the theory.

Students, IT professionals, Security personnel who want to venture into the computer forensic and cyber security.

Entry Requirements: Knowledge of Information Technology fundamentals (computer hardware, operating systems, applications, and networking) is needed. One can be exempted if he/she has some experiences in the IT areas.

  • To correctly identify appropriate instances for the application of computer forensics
  • Correctly collect and analyze computer forensic evidence
  • Identify the essential and up-to-date concepts, algorithms, protocols, tools, and methodology of Computer Forensics
  • Understand the threats in web, mobile, networks and security concepts.
  • Apply authentication applications in different networks.
  • Understand security services for email as well as mobile devices and their applications.
  • Awareness of firewall and it applications.
  • How to use typical forensic investigation tools

The courses covers four main modules which are:-

Module I:     Computer foundations

Module II:   Cyber-crime and Computer crime

Module III:  Computer forensics

Module IV:  Forensic Tools and Processing of Electronic Evidence

Module V:   Cyber Tools and Tracking

Module VI: Analysis and Registry

The course to be covered over six months. Upon completing the course, students can be engaged in IT security organization were they can apply the taught course in various forums such as security, investigations, forensics, criminology, etc.


Generally, people embark on projects with the intention to address identified needs or to accomplish specific goals. During the implementation of the project most attention is directed towards the attainment of project deliverables and sub-objectives. It is however necessary to commit time to monitor and evaluate the progress being made in the project versus set goals and time lines. 

Monitoring and evaluation is important because it provides the only consolidated source of  information showcasing project progress; it also allows actors to learn from each other’s  experiences, building on expertise and knowledge; in so doing M&E helps improve performance  and achieve results. Needless to say that good research design forms the foundation of a good M&E process. The goal of M&E is to improve current and future management of outputs, outcomes and impact. It is mainly used to assess the performance of projects, institutions and programmes set up by governments, international organizations and NGOs. It establishes links between the past, present and future actions.

  • By the end of the course students will be able to:
  • ✓ Understand and appropriately use statistical terms and concepts
  • ✓ Design and Implement universally acceptable research
  • ✓ Develop functional research protocol
  • ✓ Design both quantitative and qualitative data collection tools
  • ✓ Understand what monitoring and evaluation entails
  • ✓ Develop log-frame using project case study
  • ✓ Design and use performance indicators relevant for their case projects ✓ Identify risks and assumptions in case projects
  • ✓ Describe key features in outcome mapping as an approach to monitoring and evaluation ✓ Develop M&E plan for case projects
  • ✓ Design monitoring tools and conduct a monitoring exercise (field based) ✓ Describe impact evaluation and design evaluation terms of reference of a case project ✓ Develop evaluation plan/framework and design evaluation tools by using evaluation terms of reference of a case project
  • ✓ Design participatory M&E data collection tools
  • ✓ Use most significant change technique in M&E
  • ✓ Perform simple to complex data management tasks using software
  • ✓ Appreciate MIS in programs/projects and organizations
  • ✓ Analyze qualitative data using a case study
  • ✓ Collect M&E data and write reports from survey data
  • ✓ Analyze quantitative data using SPSS package
  • This course targets individuals who work or intend to work in M&E both at field level and managerial level. The course will also be useful to data analysts who primarily work with producing meaningful reports deduced from the data collected in surveys and ongoing projects.  The course is designed for students who work or intend to work in the private sector, government institutions, research institutions and NGOs.
  • At least 5 ‘O’ Levels.
  • The course will be made up of five modules and a research project which must be completed over the duration of the course.

Module 1: Research Design

  • The success of any research depends on how well the research was designed. This course introduces students to the foundations and basic principles of research including the different types of research, and different approaches to research – both qualitative and quantitative
  • Students are taught various sampling methods and the types of research that are best applied to. Different data collection methods are also discussed such as survey questionnaires, focus group discussions, tests etc.
  • Students a given an opportunity to develop a research protocol which in essence a critical research implementation blueprint or guide.

Module 2: Principles of Monitoring and Evaluation

  • This is an introductory module to Monitoring and Evaluation where students are made to understand the importance and the relevance of monitoring and evaluation. Students begin to understand the key differences between monitoring and evaluation.
  • The course teaches students the correct approach to conducting needs assessments before embarking on projects. Students are taught the importance of identifying performance indicators and how to design them to ensure the effective monitoring and evaluation of projects.
  • Some basic M&E tools are covered in this module; outcome mapping, logical framework and Gantt charts. Since every project has goals and objectives that drive the implementation this

module gives students an opportunity to learn how and when to take a pause to assess if the  desired impact is being achieved and if the design of the project is leading the project towards  success.

Module 3: Monitoring and Evaluation Planning and Implementation tools.

  • The effective application of monitoring and evaluation can only be achieved through the adoption of some valuable M&E planning and implementation tools. Students are taught how to use and when to apply these critical tools. Amongst them students will learn how to design a new program and how to design a thorough and accurate logical framework and the designing of an M&E plan ad framework. In addition, the course will cover problem tree analysis, stakeholder analysis, and how to draw up a theory of change for a given case project. Students also learn how to adopt the most significant change technique for project evaluation.

Module 4: ICT for Monitoring and Evaluation

  • In the same way ICT is the driver and backbone of business today, ICT is a critical business partner in project monitoring and evaluation.
  • Students are exposed to the function and role that ICT has to play in ensuring project success from project planning, through to implementation and project completion. This module includes issues such as the data processing cycle, data collection, data backup and data security, and how to enforce data security in M&E.

Module 5: Data Management and Analysis

  • A Large part of monitoring and evaluation involves the collection of facts and gathering of data. To begin with, the course teaches students to create Excel spreadsheets and survey forms. 
  • Students familiarise themselves with data collection and some statistical methods – such as summations, averages, variances, chi-square tests etc.
  • Students learn to manipulate data as a means to derive from it insightful facts that can guide the successful project implementation process.
  • The course teaches students simple to complex data management using MS Excel and / or SPSS. Students are taught both quantitative and qualitative data analysis and the generation of reports from survey data.

Module 6: Research Project

  • Upon completion of the executive certificate course, students will be required to identify and embark on research projects in subject areas of their choice. They will be expected to apply as much of what is learnt in the various modules as much as possible in the implementation of the project. The project will enable students to apply theories learnt throughout the course


The AJU Executive Certificate in Project Management is a 6 month long professional certification in Project Management.

* Tailored for professionals earmarking career growth in the field of Project Management.

* Offers practical training on project management in any field.

* Principles are derived from Agile Project Management principles.

* Prince2 and Scrum methodologies of project management.

* Lectures are online for now. A total of 6 hours per month of contact lectures, the course is part time, to suit the working professionals.

The prospective students must meet the regular university requirement in Zimbabwe or country of origin for a BA honours degree (5 O Levels, 2 A levels including English and Mathematics), relevant diplomas and certificates will be considered. All will be considered without discrimination of race, age, nationality, gender or religion etc.
Mature Entry with minimum 5 years industry experience in any field will also be considered

  • Module 1: Introduction to Project Management
    • Introduction to Projects and Project management
    • Project Management vs Operations Management
    • The Triple Constraint (Cost, quality & Scope)
    • Project Roles and Responsibilities
    • Why projects fail
    • Project Manager as a Transformational Manager
    • Project Roles and Responsibilities
    • RACI Matrix


    Module 2: Project Initiation and Planning

    • The project management organisation
    • Business Case
    • Project Requirements and documentation
    • MoSCOW Prioritisation in projects
    • Project scoping
    • Goal and objectives of a project
    • Project Initiation Documentation
    • Project Scope
    • Communication Strategy
    • Managing Risk and RAID Log
    • RACI Matrix
    • Benefits identification


    Module 3: Execution/Dev Ops + Monitoring and Control

    • Project Task Scheduling and Planning
    • Work Break Down Structure
    • Managing work packages
    • Project Scheduling – Use of Microsoft projects
    • Project Schedule Management
    • Change Request Handling
    • Ethics and Project Management
    • Stakeholder Management
    • Managing Conflicting requirements
    • Project Monitoring and control

    Module 4: Quality Management

    • Quality Assurance Testing
    • Quality assurance methods
    • User Acceptance Testing
    • Team Building
    • Change Management
    • Training
    • Knowledge Transfer
    • Managing resistance in change
      • Planning for launch
      • Project Reporting and accountability



    Module 5: Budgets and Cost Management

    • Project Budgeting Developing the budget of a project from various types of costs
    • Estimating Project Cost methods
    • Managing the Baseline
    • The meaning of variances in cost and progress
    • Diagnosing causes of variances
    • Remedial measures
    • TCO Calculation Methodology (Practical)
    • Benefits Realisation Tracking
    • Monitoring & Controlling Project costs


    Module 6: Project Closure

    • Project handovers to operations and support
    • Premature and normal closure
    • Project Evaluation
    • Documenting Project closure
    • Closure Meeting


    Course Work

    • 3x Group Presentations
    • 4x Individual Assignments (With Case Studies)
    • 1x In-class Online Test



    • 12x 3 Hour sessions fortnightly with 100% attendance will be required
  • Prince 2 Foundation Principles
  • Agile Project Management Approach
  • Scrum methodologies
  • Practical Project Management training with tangible case studies to upskill students to handle any project management scenario in the work environment.



The Zimbabwe National Health Strategy (NHS 2016 – 2020) recognizes the need to provide palliative care services to the citizens of Zimbabwe. Palliative care provides a holistic approach in the care of people with life-threatening illnesses or any serious health related suffering e.g. the current COVID-19 in a multidisciplinary manner. The physical, social, emotional and spiritual needs of the patient and their families are addressed. These developments are against the background of increasing recognition of the opportunities for improving quality of health care and strengthening efforts for universal health coverage through palliative care as well as the challenges of unmet need; that led to the World Health Assembly Resolution of 2014 (WHA67.19) calling for all Governments to integrate plans for palliative care into their national health policies. Palliative care is the most appropriate model of care for today’s health care environment currently faced with the global challenge of COVID-19, and in Africa the threatening worsening of other communicable and tropical diseases like TB and Malaria and HIV/AIDS which has become a chronic condition coming with its complications, this in addition to the growing figures of non-communicable disease like cancers, stroke, diabetes etc. The appearance of COVID-19, highlights the urgency of palliative care teams in the communities and health facilities to holistically deal with all the health problems we are faced with. The palliative care certificate aims to dispel fear and myths among all who in one way or the other deal with or encounter sick patients. The certificate will provide participants with a base on which to confidently engage in the care of patients with life-threatening and serious health related illnesses and provide them and their families the quality of life they deserve. The certificate course allows clinical and non-clinical participants to discuss issues that impact holistic care provision.

On completing the certificate, candidates will be ambassadors of palliative care in their own communities and their disciplines and some will consider taking on a diploma or degree in palliative care according to their work needs and the theory covered during the certificate course will be useful in their further training.

Minimum diploma or degree holder.

Duration1 Semester (30-38hours), candidates will get a certificate after fulfilling all the requirements of the course: attending online classes, submitting all the assignments and examination.

  • 6 hours per month of online classes for one semester, 3 assignments and a 3 hour written examination on completion of the course.
  1. Introduction to Palliative Care

1.1: Definition of Palliative Care

1.2: Palliative Care Principles

1.3: Team Work

1.4: Ethical issues in palliative care


  1. Palliative care symptoms summary

2.1: Pain

2.2: Other Symptoms


  1. Communication in Palliative care

3.1: Principles of communication

3.2: Communication Skills

3.3: Self Awareness in counselling

3.4: Disclosure

3.5: Working with families

3.6: Breaking bad news


  1. Social and Spiritual issues in Palliative Care

4.1: Legal

4.2: Spirituality

4.3: Effective Chaplaincy

4.4: Dealing with a family member with a serious health related illness

4.5: Culture

4.6: Health and cost

4.7: Advocacy


  1. Emotional issues in Palliative care.

5.1: Fears and losses of a life-threatening illness and coping mechanisms

5:2: Bereavement


  1. Death and dying
  2.  Death awareness (Death and ourselves)

7.1: Living will/Advance directive

7.2: End of Life care

The CCNA Routing and Switching programme can be completed as four separate modules. You will find details of each module below.

CCNA 1:  Introduction to Networks
Module 1 introduces the architecture, structure, functions, components, and models of the Internet and other computer networks. The principles and structure of IP addressing and the fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for the curriculum. By the end of the course, students will be able to build simple LANs, perform basic configurations for routers and switches, and implement IP addressing schemes.

CCNA 2: Routing and Switching Essentials
Module 2 describes the architecture, components, and operations of routers and switches in a small network. Students learn how to configure a router and a switch for basic functionality. By the end of this course, students will be able to configure and troubleshoot routers and switches and resolve common issues with RIPv1, RIPv2, single-area and multi-area OSPF, virtual LANs, and inter-VLAN routing in both IPv4 and IPv6 networks.

CCNA 3: Scaling Networks
Module 3 describes the architecture, components, and operations of routers and switches in a larger and more complex network. Students learn how to configure routers and switches for advanced functionality. By the end of this course, students will be able to configure and troubleshoot routers and switches and resolve common issues with OSPF, EIGRP, STP, and VTP in both IPv4 and IPv6 networks. Students will also develop the knowledge and skills needed to implement DHCP and DNS operations in a network.

CCNA 4: Connecting Networks
Module 4 discusses the WAN technologies and network services required by converged applications in a complex network. The course enables students to understand the selection criteria of network devices and WAN technologies to meet network requirements. Students learn how to configure and troubleshoot network devices and resolve common issues with data link protocols. Students will also develop the knowledge and skills needed to implement IPSec and virtual private network (VPN) operations in a complex network.

You can prepare to take the Cisco CCENT certification exam after completing the first two modules and/or the CCNA Routing and Switching exam after completing all four modules.  

Course Description

Preventing Child abuse is everyone’s responsibility. Child protection is centered on protecting children from violence, exploitation, abuse and neglect. This includes law enforcement personnel, educational personnel, medical personnel as well as family, friends, and neighbors. Child Abuse education is important so that students may recognize various aspects of child abuse, including neglect, sexual and physical abuse, and other forms of maltreatment. This course helps students understand the typical profiles of child abusers as well as the definitions of various forms and aspects of neglect and abuse. It raises awareness of abuse, neglect and other harms that is experienced by children and vulnerable adults in some cases. The course will look into practices that affect the lives of children and vulnerable adults, caregivers, other family members, community and many others. Repercussions for failure to report suspected neglect or child abuse of any form may be punishable by civil or criminal liabilities. The guidelines and protocols for reporting are addressed in these lessons.


It is to help students acquire knowledge and skill on child protection and safeguarding in all spheres of life.


Students should be able to:

  • Describe in general what is involved in child protection and safeguarding.

  • Define Child abuse rooted on Human Rights.

  • Examine current debates on the plight of children and their rights in consideration of care, protection and safeguarding.

  • Understand the local approaches to child and vulnerable adult protection

including an awareness of the problems and critiques associated with bottom

up approaches.

  • Demonstrate their ability to protect and safeguard children in all spheres of

  • Become familiar with the range of international actors and organizations,policies and practices that create safe places for children.

  • Know who is required to report child abuse as well as the guidelines and

protocols to follow when reporting.

  • Regulations:

  • Students should be punctual and attend all lectures.

  • They should meet the given due dates for assignments.

  • All are warned against plagiarism.

  • Absenteeism is prohibited. When not able to attend lecture there should be a genuine reason and should be communicated.


Module 1

  • Understanding child protection and safeguarding

Module 2

  • Media and child abuse.

  • Boundaries and child protection.

Module 3

Child’s Rights

Module 4

Principles and Policies on Child protection.

Module 5

Impact of abuse

Module 6

Recognizing signs of abuse, responding and resilience.

Course Description

The course is there to equip the learners with the skills, knowledge, attitudes and competencies in identifying and responding to different types of hazards and methods of mitigation. This course helps individuals to respond to disasters and make recovery in disaster situations there by enabling healing process and resilience to the survivors. This course is an essential one sense that disasters effects can erode years of development gains at different levels. If these disasters are not addressed they can render organizations, communities and families dysfunctional. With increasing magnitude and impacts of disasters due to factors that include climate change, rapid urbanization and other human causes, disaster risk management should be deeply embedded in organizational culture and structures. Therefore, having skills, knowledge attitudes and competences on this subject would be of great importance to all human beings and living things.


It is to help students acquire knowledge and skill on disaster Management and trauma counselling and be able to help themselves and others.


Students should be able to:

  • Acquire the basic knowledge and skills on disaster management.

  • Put into practice some of the Knowledge and skills on disaster interventions.

  • Understand the concept of crisis, crisis intervention models, and the dynamics of the resolution process.

  • Recognize and appreciate the resilience, strengths and resources of people in crisis.

  • Become skilled in performing crisis intervention.

  • Work successfully with individuals, families, groups, and communities in crisis.

  • Appreciate counsellors’ roles and responsibilities in disaster or other trauma-causing event.

  • Appreciate and consider the ethical and legal challenges of crisis intervention.



  • Students should be punctual and attend all lectures.

  • They should meet the given due dates for assignments.

  • All are warned against plagiarism.

Genuine reasons should be communicated for missing a lecture.

Module 1

Disaster and Trauma in relation to humanity

Module 2

Types of disasters

Module 3

The impact of disaster on people.

Modules 4

Rehabilitation and Reconstruction of the affected individuals.

Module 5

The state and Church on humanitarian`s response to disasters. International laws and disaster.

Module 6

Module 6

Lesson(s) learned from disaster and trauma counselling.


This executive certificate targets SME and large-scale business owners / future business owners and people holding senior and influential marketing positions who have a vision to thrive against all odds in the business world. This program provides unparalleled insight and inspiration. Rapidly changing technologies, dwindling natural resources and increasingly fierce global competition are combining to disrupt entire industries. Only the innovative and the entrepreneurial will continue to thrive. This programme will build your individual and organisational capacity to implement product, service and process innovations. You will sharpen entrepreneurial skills that you and your company will need for the challenges ahead. This is your chance to be the disruptor, not the disrupted.

Learning Outcomes:

By the end of the course students will be able to:

  • Think in the terms of a professional entrepreneur and marketer

  • Read and evaluate specialist marketing literature / cases

  • Apply strategic marketing concepts to the local and global digital economy

  • Be innovative and assertive in business to ensure success

  • Be ethically conscious in the application of business

Target Student Profile

Organisation directors, business executives and entrepreneurs looking to broaden their strategic toolkits, develop new customer relationship initiatives and discover fresh ideas to grow customer value, loyalty and improve profitability.


  • Key marketing concepts and definitions

  • Key business strategy concepts

  • Delivering competitive advantage through strategic marketing

  • Marketing management in a global context

  • The changing role of digital technologies in marketing


  • Critical reasoning and appraisal of marketing strategies and programmes

  • A local and global perspective of contemporary marketing practice

  • Ability to operate within a changing global marketing environment

  • Enhanced skills in written and verbal communication, teamwork, analytical thinking, decision-making and project management



The course aims to provide students with an understanding of the nature of enterprise and entrepreneurship and introduces the role of the entrepreneur, innovation and technology in the entrepreneurial process. Entrepreneurship is both a way of thinking and of doing. It involves “building something from nothing” and successful entrepreneurs know how to manage and mitigate uncertainty and risk. This course introduces students to the theory and practice of entrepreneurship. It focuses specifically on how and why some innovations are successfully commercialized, with particular emphasis on the role of the innovator-entrepreneur. The course teaches some of the generic and transferable skills required to become an entrepreneur, and raises the student’s awareness of the legal, business, managerial, creative, analytical and interpersonal skills relevant to setting up and running an innovative organization.

  • Entrepreneurial motivation and Entrepreneurial characteristics

  • Personality characteristics of successful entrepreneurs, Individual assessment of interests, skills, and personality traits

  • Business Ideas and Opportunities, Sources of ideas for new ventures, Opportunity recognition Opportunity assessment

  • Acquiring resources, Sources of funding Sources of support and resources

  • Evaluation of Business Models

  • Import/Export and Licensing opportunities, and their implementation requirements

  • Entrepreneurial activities, Business Activities Entrepreneurs Should Always Be Doing

  • Leadership and social entrepreneurship

  • The investment in networking for entrepreneurial success

  • Critical Success Factors in Entrepreneurship

  • Developing the Business Plan


The module introduces basics of marketing and entrepreneurship. Further, the module looks at marketing in a digital world. This immersive course is designed to rewire everything you do; your time to refocus marketing strategy and lead your company into a bold digital future. This programme harnesses technology to explore the latest insights into digital marketing. This module will get you started in your transformation into a next generation marketing leader by connecting the digital dots, sparking fresh new ideas to boost effectiveness.

Marketing Fundamentals

  • Strategic Marketing Fundamentals

  • Reputation & Branding

  • Creating Competitive Advantage through Services Marketing

  • Marketing Analytics

  • Fundamentals of Digital Marketing

  • Introducing fundamental concepts, trends and ideas in digital marketing

Digital Tools and Content Marketing

  • A practical exploration of content marketing and the overlap between social media, content and search optimization

Digital Channels and Communications

  • Discussing challenges and opportunities in distribution and communications channel management

Digital Growth Marketing  Exploring marketing strategies and tactics related to targeted revenue, user acquisition, engagement and retention


An excellent course to broaden your thinking, while gaining insight into yourself, your business and the struggles of bringing innovation to life within an organisation. Innovation can be unstructured. This course puts into context ways to manage a free flow of ideas into something actionable.

Principles of Innovation

  • Reviews the main challenges in the management of technological innovation and examines a short innovation strategy case. Explores the types and extent of innovation, contrasting incremental & radical innovation. We also discuss different factors affecting the diffusion of innovations & the different forms of intellectual property rights.

Innovation and Industry

  • Exploring and scaling business models for technological innovation, ‘fast follower’ innovation and innovating within mature sectors.

Business Opportunities, Business Models and Firm Growth

  • Building capabilities for identifying business opportunities and designing innovative business models.

Innovation and Corporate Venturing

  • Understanding types of innovation, how to leverage and increment it and assessing business potential options.

Innovation and People Networks

  • Evaluating the power of your network in terms of social capital, why it matters and how to build it for change.

Making Decisions for Innovation

  • Studying market behaviour and innovatively manoeuvring your business for success in the market.

Innovation Projects

  • The barriers faced by innovation when brought into the reality of business

Commercialization Strategies for Innovative Ideas

  • Exploring innovation opportunities, how to profit from and protect your innovations


The profitability of a firm depends on its ability to identify grow and retain customers. In this module we will focus on how best to manage customer acquisition and retention for maximum performance. We’ll also explore innovative approaches to building a loyal customer base. This will include ways of nurturing trust and commitment, strategies to enhance your customer relations and how to communicate more effectively with your customers.

High Performance Customer Management

  • Building customer-centric businesses, value-drive marketing and the economics of customer acquisition & retention.

Keeping Customers

  • Service quality and customer loyalty.

  • Key drivers of retention, customer satisfaction management and customer metrics.

Customer Management

  • Implementing a management strategy, understanding customer psychology & behaviour and managing transaction barriers.

Marketing Communications

  • Customer management during the development of new products and services.

Common Mistakes with Customers

  • Where do businesses fail with customers.

  • Common trends / behaviours that push customers away.



  • Profit and Loss Basic business accounting – record keeping, trial balance, profit & loss accounts and balance sheets. Identify differences between gross and net profit. Understand value, loss, and startup costs. Identify ways to increase a company’s net profit.

  • Profit Motive and Competition – Define profit motive and identify its impact on business. Identify differences between direct and indirect competition. Identify differences between price and non-price competition. Identify how a company can improve its competitive position.

  • Supply and Demand – Define supply, demand, and scarcity. Identify causes of scarcity. Identify how the Law of Supply and Demand works.

  • Factors of Production – Identify how land, labour, capital, and entrepreneurship combine as factors of production. Identify differences between industrial and consumer goods.


A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. A company’s ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company’s ethics are developed. The course content will cover the following:

  • Introduction to ethics and their impact on global business – Define and understand ethics. An overview of types of ethics, giving a context for business ethics.

  • The importance of business ethics – Understand the benefits of ethics.

  • Emerging business ethics issues – Recognize social and business responsibility.

The institutionalization of business ethics – Create strategies to implement ethics at work.

  • Ethical decision making and leadership – Identify ethical and unethical behaviour. Learn how to make ethical decisions and lead with integrity.

  • The future of business ethics in a local and global economy.

  • The business communication Process.

  • Effective Written Business Communication.

  • Characteristics of Effective group Communication.

  • The importance of Visual Aids in Business Communication


  • Students are given an opportunity to craft and design an innovative marketing plan.


Coursework will comprise of 2 individual assignments for module 1 to 5.

Course work = 30% of total marks for each module

Exams = 1 paper for each module making up 70% of total marks of each module.


Course Description

The AJU Executive Certificate in Quality Assurance and Management for Professionals is a 6-month long practical-oriented course that provides knowledge and expertise on quality assurance and management at workplaces and/or business environments. It is tailored for professionals and students from different walks of life wanting to deepen their understanding of quality assurance and management systems at their organisations, institutions, companies, religious organisations and other related domains. Students will develop a comprehensive understanding of the fundamentals associated with the processes and procedures of conceptualising, designing, implementing, evaluating and monitoring effective quality management systems, structures and standards. This course will incorporate demonstrations and students’ experiences to reinforce practical applications of course instruction.

Course Objective

  • To understand important concepts such as quality assurance, quality control, quality management and quality management systems.

  • To understand the link between professionalism and quality assurance/management

  • To conceptualise and design effective Quality Management Systems

  • To implement quality assurance and management systems and standards

  • To monitor and evaluate quality assurance and management systems and standards

Course Content

The course covers six main modules which are: –

Module 1: Introduction to Quality Assurance and Management

1.1 Defining Quality

1.2 Quality Assurance

1.3 Quality Management

1.4 Quality Control

1.5 Defining a Quality Management System (QMS)

Module 2: Professionalism and Quality Assurance

2.1 Professionalism and Ethical Codes of Conduct

2.2 Quality Control in a Business/Work Environment

2.3 Quality Management in a Business/Work Environment

2.4 Quality Assurance in a Business/Work Environment

Module 3: Designing Effective Quality Management Systems

3.1 Understanding Effective Quality Management Systems

3.2 Elements of an Effective Quality Management System

3.3 The Six Sigma

3.4 Designing Effective Quality Management Systems

Module 4: Implementing a Quality Management System

4.1 The Implementation Process

4.2 Tools for Implementing a Quality Management System

4.3 Procedures for Implementing a Quality Management System

Module 5: Monitoring a Quality Management System

5.1 Monitoring Processes

5.2 Evaluating Quality Management Systems

5.3 Information Management Systems

Module 6: Monitoring a Quality Management System

6.1 Evaluation Processes

6.2 Evaluating Quality Management Systems

6.3 Course Revision and Evaluation

Entry Requirements

  • Minimum Entry: At least 5 ‘O’ Levels.

  • Target Student Profile: Professionals and students from different walks of life wanting to deepen their understanding of quality assurance and management systems, standards and procedures for ongoing professional development.

  • Assessment: There will be an individual assignment, a collaborative project and a final exam project (long paper) which must be completed over the duration of the course.


Big Data Analytics is on demand both nationally and internationally. It is well required in Banks, Insurance companies, Research organisations and other fields. People who work in these areas need to upgrade themselves so that they could meet the new demands of their jobs. Some need the new skills for promotion purposes and others for seeking new jobs. University and college graduates need such a certification for them to be able to meet the new requirements of various jobs in their various areas of specialty.


  • University and college graduates in Computer Science, Statistics, Mathematics, Economics, Accounts and related fields.

  • People employed in banks, insurance companies, research organisation and other related organisations.


  • At least 5 ‘O’ Levels, including Mathematics and English.


  • Entrepreneur offering Big Data Analytics services

  • Junior Data Analyst

  • Junior Data Scientist

  • HR/Payroll Analyst

  • Finance Analyst

  • Operations Analyst

  • Business Intelligence Analyst

  • Associate data analyst

  • Data technician

  • Business performance analyst

  • Marketing analyst

  • Healthcare analyst


At least 36 hours contact time with the Instructor.

3 hours every week, evenings or weekends.

To be completed in at most 6 Months.



Blended (Online/physical where necessary)


  • An understanding of how data-driven models can improve your ability to make decisions in a fast-paced and uncertain world, and the ability to use modelling to predict future trends.

  • Tableau and/or other data visualisation and reporting skills, with which to clearly communicate your findings and business needs.

  • A capstone project as proof of your ability to analyse, summarise, visualise, and report on insights extracted from a dataset.

  • A certificate from Arrupe Jesuit University as validation of your data analysis skills and knowledge. You may attempt other certification in addition to the Arrupe Jesuit University certificate. You will be assisted by your instructor to choose the certifications. The Google Data Analytics Professional Certificate can be attempted with extra practice.


There are 8 Modules in this Certificate. These modules will equip you with the skills you need to apply to introductory-level data analyst jobs. Organizations of all kinds need data analysts to help them improve their processes, identify opportunities and trends, launch new products, and make thoughtful decisions. Learners who complete this certificate program will be equipped to apply for introductory-level jobs as data analysts. No previous experience is necessary. The Instructor will provide you with hands-on ways to accomplish common data analyst tasks with the best tools and resources.


Introduction to Data Analytics

By the end of this module, you will:

  • Gain an understanding of the practices and processes used by a junior or associate data analyst in their day-to-day job.

  • Learn about key analytical skills (data cleaning, data analysis, data visualization) and tools (spreadsheets, SQL, R programming, Tableau) that you can add to your professional toolbox.

  • Discover a wide variety of terms and concepts relevant to the role of a junior data analyst, such as the data life cycle and the data analysis process.

  • Evaluate the role of analytics in the data ecosystem.

  • Conduct an analytical thinking self-assessment.

  • Explore job opportunities available to you upon program completion, and learn about best practices in the job search.


Data-Driven Decisions

By the end of this module, you will:

  • Learn about effective questioning techniques that can help guide analysis.

  • Gain an understanding of data-driven decision-making and how data analysts present findings.

  • Explore a variety of real-world business scenarios to support an understanding of questioning and decision-making.

  • Discover how and why spreadsheets are an important tool for data analysts.

  • Examine the key ideas associated with structured thinking and how they can help analysts better understand problems and develop solutions.

  • Learn strategies for managing the expectations of stakeholders while establishing clear communication with a data analytics team to achieve business objectives.


Prepare Data for Exploration

By the end of this module, you will:

  • Find out how analysts decide which data to collect for analysis.

  • Learn about structured and unstructured data, data types, and data formats.

  • Discover how to identify different types of bias in data to help ensure data credibility.

  • Explore how analysts use spreadsheets and SQL with databases and data sets.

  • Examine open data and the relationship between and importance of data ethics and data privacy.

  • Gain an understanding of how to access databases and extract, filter, and sort the data they contain.

  • Learn the best practices for organizing data and keeping it secure.


Pre-Process Data

By the end of this module, you will be able to do the following:

  • Learn how to check for data integrity.

  • Discover data cleaning techniques using spreadsheets.

  • Develop basic SQL queries for use on databases.

  • Apply basic SQL functions for cleaning and transforming data.

  • Gain an understanding of how to verify the results of cleaning data.

  • Explore the elements and importance of data cleaning reports.


Analyze Data to Answer Questions

By the end of this module, you will:

  • Learn how to organize data for analysis.

  • Discover the processes for formatting and adjusting data.

  • Gain an understanding of how to aggregate data in spreadsheets and by using SQL.

  • Use formulas and functions in spreadsheets for data calculations.

  • Learn how to complete calculations using SQL queries.


Share Data Through Visualisation

By the end of this module, you will:

  • Examine the importance of data visualization.

  • Learn how to form a compelling narrative through data stories.

  • Gain an understanding of how to use Tableau to create dashboards and dashboard filters.

  • Discover how to use Tableau to create effective visualizations.

  • Explore the principles and practices involved with effective presentations.

  • Learn how to consider potential limitations associated with the data in your presentations.

  • Understand how to apply best practices to a Q&A with your audience.


Data Analysis with R Programming

By the end of this module, you will:

  • Examine the benefits of using the R programming language.

  • Discover how to use RStudio to apply R to your analysis.

  • Explore the fundamental concepts associated with programming in R.

  • Explore the contents and components of R packages including the Tidyverse package.

  • Gain an understanding of dataframes and their use in R.

  • Discover the options for generating visualizations in R.

  • Learn about R Markdown for documenting R programming.


Data Analytics Capstone: Complete a Case Study Project

By the end of this module, you will:

  • Learn the benefits and uses of case studies and portfolios in the job search.

  • Explore real world job interview scenarios and common interview questions.

  • Discover how case studies can be a part of the job interview process.

  • Examine and consider different case study scenarios.

  • Have the chance to complete your own case study for your portfolio.

  • Complete a capstone project that can be stored in an online repository for future reference.

ICT Short Courses

• Digital Literacy and Online Teaching
• Mobile Application Development (Android, iOS)
• Programming in Java
• Programming in Python
• Big Data and Artificial Intelligence
• Web Application Development

Entry Requirement:
At Least 5 ‘O’ Levels, including Mathematics and English.


English as a Second language
• English for Business
• French Language
• Sign Language
• Portuguese Language
• Shona for foreigners

Executive Short Courses

• Entrepreneurship, Marketing and Innovation
• Project management
• Corporate Governance
• Peace Studies and Conflict Management
• Guidance and Counselling (Online and Block Release)
• Media and Development
• Chimamanda Ngozi Adichie: Phenomenal Issues in Selected Novels

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